Cancellations & Refunds

Cancellations / Refunds

Due to our limited trip sizes, we turn away others once your reservation has been submitted. If you must cancel your trip, please notify us as soon as possible.

  • Deposits are non-refundable
  • If you cancel within 24 hours of your trip: Sorry no refunds or credits.
  • If you cancel 24 hours or more before your trip: Upon receipt of a written notice, you will receive a refund less your deposit of $25/per/day OR full credit in the form of a gift certificate with no expiration date.

Although it is highly unlikely, we reserve the right to cancel or modify a trip due to insufficient reservations, water conditions, weather, or other conditions beyond our control.

Responsibility / Trip Insurance

Despite the safety of rafting, prospective participants must understand that all river voyages involve some risk. Tributary Whitewater assumes no responsibility for injury to trip members, their personal belongings, or for time or expense incurred. We therefore require all trip members to sign a liability release and assumption of risk form prior to embarking on a trip. The determination of any participant’s fitness for a river trip is the sole responsibility of said participant.

Trip cancellation, accident and baggage insurance is very important. Such coverage will protect you against the possibility of expensive emergency medical aid or evacuation, loss of baggage due to theft or damage, and cancellation of your trip due to illness or other unforeseen circumstances. Please call us for further information. All prices are subject to change without notice.