Cancellations / Refunds
Due to our limited trip sizes, we turn away others once your reservation has been submitted. If you must cancel your trip, please notify us as soon as possible.
If you cancel 31+ days before your rafting trip: Upon receipt of a written notice, you will receive a refund less your deposit.
If you cancel within 30 days of the trip: Sorry no refunds, but you are welcome to substitute another person with no penalty.
If you are utilizing a promotional voucher or gift certificate for payment, and you wish to change the date of your trip 31 days or more prior to your scheduled date, there will be a $50/person penalty for one-day trips and a $100/person penalty for two-day trips. Within 30 days of a trip there are no refunds allowed.
Although it is highly unlikely, we reserve the right to cancel or modify a trip due to insufficient reservations, water conditions, weather, or other conditions beyond our control. There will be a full trip credit issued for any trip cancelled by Adventure Connection. Our financial liability is limited to the amount paid to Adventure Connection and shall not cover any other costs incurred by trip members.